Clubbet99 Privacy Policy — Your Data, Our Responsibility
This policy explains how clubbet99 collects your personal information, the purposes for which it is used, and how it is kept secure. Please read it carefully.
What Information We Collect
We collect various types of information when you create an account and use our services at clubbet99. Each piece of data is used for a specific purpose and is never collected unnecessarily.
Full name, email address, mobile number, date of birth, and login credentials (username and password). Providing this information is mandatory at the time of registration.
Your device type, operating system, browser type and version, IP address, and screen resolution — collected for technical support purposes.
Payment method details are collected when you transact via bKash, Nagad, or bank transfer. We do not store full card or account numbers.
Pages you visited, time spent on the site, and which games or betting sections you engaged with — this information is analysed to improve our services.
How We Use Your Information
The information we collect is used solely for the purposes listed below. clubbet99 never sells your data to advertisers or third parties.
- Account Management & Verification: Your information is used to verify your identity and keep your account secure.
- Payment Processing: To process BDT transactions — deposits and withdrawals — and to maintain a record of your transaction history.
- Customer Support: To resolve your queries and issues, and to send you important notifications.
- Service Improvement: To analyse user experience and improve the platform's functionality and design.
- Legal Compliance: To retain and provide information in accordance with applicable laws and regulatory requirements.
- Fraud Prevention: To detect suspicious activity and ensure account security.
Cookies & Tracking Technologies
Clubbet99 uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser.
Essential for maintaining login sessions and ensuring security. Disabling these cookies will prevent the site from functioning properly.
Used to analyse user behaviour and improve our services. These cookies do not reveal any personally identifiable information.
Remembers your language selection and interface preferences so you don't have to set them up again each time.
You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may limit the functionality of the site.
Data Retention & Security
Protecting your data is clubbet99's top priority. We use industry-standard security technologies to safeguard your information against unauthorised access.
All data transfers are secured with 256-bit SSL encryption, making it virtually impossible for any third party to intercept or read.
Your data is stored on secure servers. Passwords are never stored in plain text — only encrypted hashes are retained.
Your data is retained for as long as your account remains active and for as long as required to meet legal obligations. Once an account is closed, data is deleted within the designated timeframe.
Only authorised staff may access your data for specific purposes. All access is logged and monitored.
Sharing Information with Third Parties
Clubbet99 does not sell or rent your personal data. However, limited information may be shared with trusted parties in certain circumstances:
- Payment Processors
- Payment providers such as bKash, Nagad, and banks receive only the minimum information necessary to process transactions. They operate under their own privacy policies.
- Legal Authority
- Information may be disclosed to comply with legal obligations arising from court orders or valid requests from government authorities.
- Technology Service Providers
- Selected providers handling server hosting and technical support may access limited data. They are bound by confidentiality agreements with us.
Your Rights & Policy Updates
As a clubbet99 user, you have a number of important rights over your personal data.
You may request to know what personal information we hold about you.
If your information is inaccurate or incomplete, you may request that it be corrected.
In certain circumstances, you have the right to request the deletion of your personal data.
About Policy Changes
If this Privacy Policy needs to be updated, we will revise this page and note the date of the latest changes at the top. For significant updates, you will be notified via email or an in-account notification.
Continued use of our services will be considered acceptance of the updated policy. We recommend checking this page regularly.
Contact Us with Any Questions or Concerns
If you have any questions about this Privacy Policy or would like to make a request regarding your personal data, please get in touch with us. Our team will respond as promptly as possible.
Email: support@clubbet99.net